🚧 Caveats and Known Issues#
Deleting and re-installing the add-on#
During early stages of development of the AnkiHub add-on, there have been some issues that required re-installing the add-on.
Try to avoid this, but if you need to do it for some reason, you will need to do a couple of things:
Use the add-on to manually re-add your subscribed decks
You may need to disable the AnkiHub add-on, restart Anki, and then update your add-ons
If you are unable to access your account, please email us at email@example.com
Please direct any other support requests to https://community.ankihub.net/, unless you need to share private information with us.
Problems updating add-ons#
The work around for problems with updating add-ons is to:
Start Anki in safe mode by holding the shift key while it starts.
Update the add-ons (
Check for Updates).
Installing a deck for the first time won’t have sub-decks#
If you haven’t installed a deck previously from another source and you let AnkiHub install it, you won’t have subdecks, only a top-level deck.
Subscribing to decks#
You need to make sure that you are subscribed to the deck on AnkiHub first. Make sure the button says “subscribed” before pasting in the code to the add-on:
Not downloading content from fields previously protected#
To resolve this, you can reset local changes for the note in the Anki browser. Right-click the note and select “AnkIhub: Reset local changes to note”. You can also reset local changes for all notes in an AnkiHub deck (Anki browser → AnkiHub → Reset local changes to deck).