❓ FAQ#

How do I modify my billing details?#

This will allow you to change the credit card used for subscription renewal, switch from monthly → annual billing, etc.

You will need to cancel your existing membership and then repurchase with the new .

  1. Cancel your existing membership

Log into your AnkiHub account, then click Settings on the top navigation bar:

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After that, you should see your user settings page. Click on the “Membership Portal” button at the bottom of the page.

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This should redirect you to Stripe’s membership portal, where you can manage your billing settings. Cancel your subscription here.

  1. Purchase a new subscription with updated information

    Now you need to go to https://app.ankihub.net/memberships/plans/ where you can buy a new plan, at which point you will be able to enter your updated info.